Lulu dresses free#

Terrible customer service and lies! I spent $400 on four wedding dresses to try on. I hope they resolve the issue with store credit but until they do don't let them give it to you or else you are going to deal with a big headache trying to the money back from them.

Regarding the story credit problems I give them one star but because they did ultimately resolve it (after a considerable amount effort!) and in the past I've had good dealings with them I give them 3 stars overall. I regret ever opting to have store credit for a return and I hope no other customer has to deal with the same thing I've had to deal with. I then asked them to fully refund my credit and they finally did it but not without considerable effort and pushing on my part. After I pushed some more they offered to return it for some previous order and before I agreed to do that they did it without my approval.

Lulu dresses free#

I finally had a free moment to contact customer service and they gave me the run around about how they could not give me back my store credit despite my issues using it on there website. My store credit should have been used in its entirety but was not and this was after a few attempts to use store credit as there website explains. I have since tried making several orders where I selected to use store credit but then found later my credit card was charged instead. I've been a big fan of lulus ever since discovering them and have never had an issue until I opted to get store credit for a return instead having the funds returned to me. I have warned all my friends and will never be shopping here again. They don't even have a customer service phone line. This has been the worst customer service experience of my life.

It makes no sense why Lulus wouldn't refund the sales tax and get the refund from the government themselves. I've had international refunds before and this has never happened before. They provided no guidance at all and said it was their standard policy. Instead, after back and forth with them passing me to different departments because the customer service rep couldn't do simple math, they linked me a to Canada Border Service Agency's website to mail a form to the government to get my sales tax instead. You get docked the shipping cost for both ways which will be over $30 (the return shipping is more expensive) and they will NOT refund you the sales tax, which is unheard of. All qualifying orders ship free, and our Pink Perks program promises future savings.Lulus makes their return process look easy but you will be out over $50 if you try to make a return. Our selections change frequently, so you’ve always got something new to explore. Pair your Pink Lily dresses with a sleek black blazer or bold-hued denim jacket for extra fashionable layering, then complete your look with bags and purses that are 100% on point.įill your wardrobe with boutique dresses, swimwear, graphic tees, shoes and other fashionable pieces you won’t find anywhere but Pink Lily.

Other trendy options in our collection include self-tying waists, one-shoulder looks, lots of sweet ruffles, boho-chic linen-like dresses and more. Amp up the drama in maxi dresses that feature great details like smocked accordion pleats, sexy cutouts, plunging v-necks, ombre colorblocking, high-low hems and more. Embrace your feminine side with an array of floral prints. Whether you’re looking for a great wedding guest look, a flirty date-night dress or something to take you from the beach to the dance floor, our collection includes on-trend maxi dresses, versatile midi dresses and daring minis that run the gamut from casual cotton blends to sensual satin.įind the hottest trends of 2022 in our collection of sexy, fun and cute dresses. We carry a wide array of stylish looks in hemlines that fall to the floor, your knees or a little higher. Shop our collection for trendy and timeless looks that feel fresh, flirty and fun.īrowse our collection of Pink Lily dresses from the comfort of your phone or laptop. Pink Lily dresses elevate your everyday or special occasion style.